Privacy Policy

Preamble

This charter (the “Privacy Policy”) describes the policy for processing personal data collected by Jinghi, a limited liability company (société à responsabilité limitée) with a share capital of EUR 15,996, registered with the Paris Trade and Companies Register under number 381 279 165, whose registered office is located at 11 Place des Vosges, 75004 Paris, and operating under the trade name and brand LEMAIRE (“LEMAIRE” or “we”). It also sets out our rules regarding the management of cookies when browsing the website https://www.lemaire.fr, of which we are the owner.

This Privacy Policy is intended to inform you, regardless of your status (customer, candidate, subcontractor, partner, supplier, or website user) (“you”), of how we process your personal data in the context of our relationships.

LEMAIRE respects your concerns regarding the confidentiality of the personal information we collect. Accordingly, LEMAIRE undertakes to protect and ensure the security and confidentiality of your personal data, in particular by taking all appropriate precautions to prevent such data from being altered, damaged, or accessed by unauthorized third parties.

LEMAIRE implements technical security and management measures in line with current best practices, particularly with regard to information systems. However, LEMAIRE does not control all risks associated with the operation of the Internet and draws your attention to the existence of risks inherent in its use and operation.

This Privacy Policy complies with the applicable legal provisions on the protection of personal data, in particular those defined by Regulation (EU) 2016/679 (the “GDPR”) and by French Law No. 78-17 of January 6, 1978, known as the “Data Protection Act”.

1. What is personal data?

Personal data is any information that makes it possible to identify you personally as a natural person, directly or indirectly, in particular by reference to an identifier such as a last name, first name, address, identification number, or to one or more elements specific to your identity (physical, cultural, social, etc.).

2. Who collects your data?

LEMAIRE is responsible for your data for the purposes described in Article 3 of this Privacy Policy.

Purposes	Legal bases	Data collected	Retention periods
Management of the contractual relationship with our customers (Account creation, product orders, claims management, delivery and returns)	Performance of a contract.	- Identification data - Economic and financial data - Connection data	Your data is retained for five (5) years from the deletion of your account and/or from the processing of your order if you have not created an account on our website.
Management of the contractual relationship with our subcontractors, partners, and suppliers	Performance of a contract; LEMAIRE’s legitimate interest in processing data relating to employees involved in the performance of the contract binding us.	- Identification data - Economic and financial data	Your data is retained for the entire duration of our contractual relationship, then for an additional period of five (5) years from the end of our business relationship.
Purchase and sending of a digital gift card	Performance of the contract when processing data relating to the person who purchased the gift card; LEMAIRE’s legitimate interest in processing the data of third-party beneficiaries to whom the gift card is offered, in order to perform the contract binding us.	- Identification data - Economic and financial data of the purchaser	Your data is retained for twelve (12) months from the purchase date (validity period of the gift card), followed by an additional five (5) years.
Sending of newsletters	Consent	Identification data	Your data is automatically deleted after three (3) years from the date of collection and/or from your last contact or positive action.
Commercial prospecting	LEMAIRE’s legitimate interest in offering you similar products and services when you are already one of our customers; Your consent when you are not one of our customers or for non-similar products.	Identification data	Your data is automatically deleted after three (3) years from the date of collection and/or from your last contact or positive action.
Responding to information and contact requests	LEMAIRE’s legitimate interest in responding to your request.	- Identification data - Connection data - Message	Your data is deleted after your request has been processed.
Recruitment of a candidate (Processing applications, creation of a CV database)	LEMAIRE’s legitimate interest in processing unsolicited or solicited applications from candidates.	- Identification data - CV data and cover letter, where applicable	Your data is processed for the duration of the application review and then deleted.
Website improvement and statistics	LEMAIRE’s legitimate interest in improving website functionality; Your consent where required.	Connection data	Cookies and other tracking technologies may be stored on your device for a maximum period of thirteen (13) months. Beyond this period, raw traffic data associated with an identifier is either deleted or anonymized; Information collected via cookies and trackers is retained for a period of twenty-five (25) months. After this period, the data is deleted or anonymized.
Management of data subject rights requests	Legal obligation	Identification data	Data relating to the management of rights requests is retained for the duration necessary to process the request; It is subsequently archived for the applicable criminal limitation period as intermediate archiving.

In all circumstances, we undertake to ensure that your personal data is collected and processed solely for the purposes mentioned above, in accordance with the principles of proportionality and data minimization.

Furthermore, we retain your personal data for a period that does not exceed what is necessary to achieve the purposes of the relevant processing. In other words, the data retention periods we apply may vary depending on the purpose for which the personal data is processed.

In any event, at the end of the applicable retention period, we will irrevocably delete or anonymize your personal data so that you can no longer be identified.

Information that is not required to process your orders or requests is identified as “OPTIONAL” on the data collection forms available on our website. If you do not complete the mandatory fields, we will not be able to process your orders or requests.

4. How is your data collected?

LEMAIRE collects and processes your personal data directly from you. If LEMAIRE were to collect your personal data indirectly, you would be informed at the time of collection.

5. Who are the recipients of your data?

Within the limits of their respective responsibilities and for the purposes recalled in Article 3 of this Privacy Policy, the categories of recipients who may have access to your data include:

authorized personnel of LEMAIRE’s various departments (such as authorized staff from human resources, sales, accounting, IT, marketing, and legal departments);
authorized personnel of our subcontractors (e.g. logistics providers, payment service providers, website technical service providers);
authorized personnel of our business partners;
where applicable, the relevant courts, mediators, chartered accountants, statutory auditors, lawyers, bailiffs, debt collection companies, and supervisory authorities;
third parties that may place cookies on your devices when you consent to them (for more details, see Article 7 of this Privacy Policy).

In order to combat fraudulent payments during online purchases, the payment service provider implements a risk assessment and fraud prevention procedure using algorithms.

6. Is your data transferred outside the European Union?

Wherever possible, LEMAIRE prioritizes the use of subcontractors located within the European Union.

However, LEMAIRE may transfer your data outside the territory of the European Union, for example in connection with order processing and payment management.

Such transfers are carried out in accordance with the provisions of the GDPR, and LEMAIRE implements all required safeguards to secure your personal data, in particular by selecting subcontractors located in countries offering an adequate level of protection or by applying the European Commission’s standard contractual clauses, supplemented where necessary by additional safeguards.

For more information about data transfers, you may contact us:

By post at the following address: LEMAIRE, 11 Place des Vosges, 75004 Paris
By email at the following address: customerservice@lemaire.fr

7. Cookie management rules

What is a cookie?

A cookie is a small text file placed on your device’s hard drive when you visit a website. It records certain information relating to your browsing or online behavior, enabling us to improve and facilitate your user experience.

Only the issuer of a cookie or other tracking technology is able to read or modify the information contained therein.

Why do we use cookies?

When you browse our website, cookies and other tracking technologies may be placed on your device. Our website uses cookies and similar technologies to provide you with an optimal browsing experience and to improve the services we offer.

The cookies used are as follows:

Strictly necessary cookies: essential trackers required for the proper functioning of our website. They allow you to navigate the site and use its services and features.
Functional cookies: functional trackers allow us to personalize your use of the website by remembering your choices and preferences.
Performance cookies: analytical trackers collect or use information about how you use our website, helping us to improve it.
Advertising cookies: advertising trackers allow the creation of user profiles in order to deliver advertisements or track users across this website or other websites with similar marketing purposes.
Tracking cookies: tracking technologies allow you to interact with third-party platforms (e.g. Facebook, LinkedIn, X, YouTube) and enable these platforms to track your browsing on our website, solely because your account on these social networks was active on your device during your visit.

How can you disable cookies?

On computers, smartphones, and other devices used to access the Internet, browsers accept cookies by default.

However, you remain in control of cookie installation, as you can configure your browser to:

accept or refuse cookies from the website;
systematically refuse all cookies;
request your consent for each cookie encountered while browsing the Internet.

To do so, please refer to your browser’s instructions. For example:

Internet Explorer™: Tools (browser toolbar) > Internet Options > Privacy tab > Select the desired level.
Firefox™: Tools menu > Options > Privacy tab > Select the desired options.
Chrome™: Settings menu > Settings > Privacy and security > Site settings > Cookies and site data > Select the desired options.
Safari™: Safari menu > Preferences > Security > Show cookies > Select the desired options.
Opera™: Tools menu > Preferences > Advanced tab > Cookies section > Manage cookies > Select the desired options.

Upon your first visit to our website, you are invited to accept or refuse the use of cookies and other tracking technologies. You may accept all cookies, refuse them all, or configure your preferences by selecting certain cookies via our cookie management platform.

If you choose to block our cookies, please be aware that website navigation and/or the use of certain features may be impaired. In any event, if you choose to delete all cookies, your user experience will be significantly affected and your browsing preferences will be erased.

This may occur, for example, when you attempt to access certain content or services, or when LEMAIRE or its technical partners are unable, for technical compatibility purposes, to identify the type of browser used by your device, its display language, settings, or the country from which the device appears to be connected to the Internet. Where applicable, LEMAIRE declines all responsibility for consequences related to degraded operation of the website and/or services resulting from the refusal or deletion of cookies necessary for their operation.

8. What are your rights regarding your personal data?

In accordance with applicable legislation, you have rights when your personal data is processed.

Subject to the conditions applicable to the exercise of these rights, you have the following rights:

Right of access: you have the right to obtain confirmation as to whether or not your personal data is being processed by LEMAIRE and where such processing takes place. Where we process your personal data, you have the right to receive a copy of all data we hold about you.
Right to rectification: you have the right to have incomplete or inaccurate personal data completed, corrected, or deleted as soon as possible.
Right to object: you may object to the processing of your personal data on legitimate grounds. This right is not absolute, and LEMAIRE may reject your request if it demonstrates compelling legitimate grounds for the processing.
Right to withdraw consent at any time where the legal basis for processing is consent.
Right to data portability: where processing is based on the performance of a contract or consent, you may receive your personal data in a structured, commonly used, and machine-readable format, in particular for transmission to a third party. Where technically feasible, you also have the right to have the data transmitted directly to that third party.
Right to restriction of processing: you may request the restriction (e.g. suspension) of processing if (i) the personal data is inaccurate, (ii) you have exercised your right to object, (iii) the data is no longer necessary for the purposes of processing but remains necessary for the establishment, exercise, or defense of legal claims, or (iv) the processing is unlawful and you oppose erasure.
Right to erasure: you may request the deletion of your personal data in certain cases provided for by applicable data protection regulations, in particular Article 17 of the GDPR. This includes cases where processing is based on consent and you wish to withdraw it, or where the data is no longer necessary for the purposes for which it was collected or processed. This right is not absolute, and LEMAIRE may rely on a legal basis or legitimate reason to retain your data.
Right not to be subject to a decision based solely on automated processing, including profiling.
Right to define the fate of your data after your death, and to choose whether LEMAIRE communicates (or not) your data to a third party you have designated. In the event of death and in the absence of instructions from you, LEMAIRE undertakes to delete your data unless retention is required for evidentiary purposes or to comply with a legal obligation.

You may exercise your rights in accordance with the procedures set out in Article 9 of this Privacy Policy.

9. How can you exercise your rights?

To exercise your rights, you must contact LEMAIRE’s dedicated service using the contact details provided in Article 10 of this Privacy Policy, in particular by email at customerservice@lemaire.fr.

You must clearly identify yourself so that we can ensure we do not modify or delete personal data relating to the wrong person.

In order to properly process your request, we may ask you to provide additional information to confirm your identity and/or facilitate the identification of the personal data concerned (e.g. a copy of an identity document or any other document allowing us to verify your identity).

A response to a request based on one or more of your rights will be sent within one month from receipt of the request.

Please note that some of your rights are subject to specific conditions set out in applicable data protection regulations, in particular the GDPR. If your specific situation does not meet these conditions, we may not be able to comply with your request. In such cases, we will inform you of the reasons for the refusal.

In any event, if you believe that your rights have not been respected or that your personal data has been processed in breach of applicable data protection regulations and the principles set out in this Privacy Policy, you have the right to lodge a complaint with the French Data Protection Authority (CNIL) or the competent data protection authority in your country. You may submit your complaint via the CNIL website or by post at the following address:
CNIL – Service des Plaintes – 3 Place de Fontenoy – TSA 80715 – 75334 Paris Cedex 07

10. How to contact us?

If you have any questions or requests regarding the processing of your personal data under this Privacy Policy, including the exercise of your rights as detailed above, you may contact us:

By post at the following address: LEMAIRE, 11 Place des Vosges, 75004 Paris
By email at the following address: customerservice@lemaire.US

11. How is the Privacy Policy updated?

In order to ensure compliance with applicable regulations, LEMAIRE reserves the right to amend this Privacy Policy at any time. It is recommended that you consult this Privacy Policy regularly to stay informed of any changes. Where possible, we will also actively inform you of such updates.